Terms and Conditions
Last updated: 14 September 2026
These Terms and Conditions (the "Terms") are an agreement between you and the developer of the Berry Bloom application ("we", "us") covering your use of the Berry Bloom game application and all related content, features and services (the "Service").
Please read them before using the Service. By creating an account, signing in, or continuing to use the Service you confirm that you have read, understood and agreed to be bound by these Terms. If you do not accept them, stop using the Service and remove the application from your device.
The Thai version of this document is the operative one. This English translation is provided for convenience; where the two differ, the Thai text prevails.
1. The Service
Berry Bloom is a match-3 game with levels, missions, boosters and an in-game currency system. You play through the mobile application, and your progress is stored against your account on our servers.
The Service is provided primarily in Thai and is intended for players in Thailand.
2. Eligibility
- You must be at least 13 years old to create an account.
- If you are under 20, you confirm that your parent or legal guardian has consented both to your use of the Service and to every payment you make.
- You must not be someone whose account we have previously suspended or terminated for breaching these Terms.
- You must use the Service in compliance with the laws that apply to you.
3. Your account
You can register with an email address and password, or sign in with your Google or Apple account. The information you give us must be accurate and kept up to date.
- One account per person. Creating multiple accounts to claim a benefit more than once is a breach of these Terms.
- You are responsible for keeping your password and device secure, and for all activity under your account.
- You may not transfer, sell, rent or share your account.
- If you believe your account has been accessed without your permission, contact us at the address in section 14 immediately.
- You can delete your account yourself from the settings screen in the application. What that does is described in section 8 and in the Privacy Policy.
4. In-game currencies: gold and tokens
The Service has two in-game currencies. Both are a limited licence to use features inside the game. Neither is property, electronic money, a security, or a digital asset in any legal sense.
| Currency | How you get it | What it is for |
|---|---|---|
| Gold | Purchased with real money through the App Store or Google Play, or granted by a promotion | Exchanged for tokens, which buy items and boosters in the game |
| Tokens | Exchanged from gold, or earned through play and missions | Buying items and boosters inside the game |
- The gold-to-token exchange rate, item prices and fee rates are those published in the application at the time of the transaction, and may change. A change never applies retroactively to a transaction already made.
- Tokens spent on items cannot be refunded, and cannot be converted back into gold or cash.
- Gold and tokens cannot be transferred between accounts or traded with third parties.
- All balances belong to your account and cease to exist when the account is deleted or terminated.
5. Payments and refunds
Every gold purchase is processed through Apple's App Store or Google Play. We never receive or store your card number or payment details.
- Displayed prices include the taxes the store applies, and may differ between iOS and Android because the two stores charge different fees.
- Gold is credited once our server has verified the store receipt. If verification fails, nothing is credited.
- Refunds follow Apple's or Google's policy, since they take the payment. Refund requests go to the store, not to us.
- If a store refunds a purchase, we may remove the gold or tokens it granted from your account. If the balance is insufficient it may go negative until repaid.
- Repeated or bad-faith refund requests are grounds for suspension under section 7.
6. Prohibited conduct
You agree not to:
- use cheats, bots, macros, modified clients or any method of gaining an advantage the game does not intend;
- modify, decompile, or reverse engineer the application or our servers;
- access or attempt to access another person's account, our API, or data you are not entitled to;
- exploit a defect to obtain gold or tokens you are not entitled to, without telling us;
- place an unreasonable load on the system, such as an abnormal volume of requests;
- sell or trade accounts, gold, tokens or items with third parties;
- use a display name, avatar or message that is unlawful, obscene, threatening, or infringes someone else's rights.
7. Suspension and termination
We may suspend or terminate your account, temporarily or permanently, where we reasonably believe you have breached these Terms, used the Service dishonestly, or acted in a way that could harm other players or us.
- While suspended you cannot sign in or spend a balance.
- For a serious breach we may terminate the account and forfeit any balance obtained improperly.
- You can challenge a suspension by contacting us under section 14, and we will review it within a reasonable time.
8. Ending the agreement yourself
You may stop using the Service at any time by deleting your account from the settings screen. Deletion takes effect immediately and cannot be undone.
- All progress and all remaining gold and token balances cease to exist, with no refund or compensation of any kind.
- What is erased and what we must keep is set out in the Privacy Policy.
9. Changes to the Service
The game is under continuous development. We may add, change or retire levels, missions, items, promotions or features, and rebalance play, while reasonably preserving the value of what you have already bought.
If we discontinue the Service entirely we will give reasonable notice in the application or by email.
10. Intellectual property
The game, its software, artwork, audio, characters, names and marks belong to us or to our licensors. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for your own personal entertainment.
You may capture and share non-commercial screenshots or video of your own play, but not in a way that suggests an official partnership.
11. Disclaimers and limitation of liability
The Service is provided as it is. We do not warrant that it will be uninterrupted, error-free, or available at all times.
To the fullest extent permitted by law, our total liability to you for any matter is limited to the amount you paid to the Service in the six months before the event giving rise to the liability, and we are not liable for indirect or consequential loss, or loss of profit.
Nothing here limits your rights under Thai consumer protection law, or excludes liability for our wilful misconduct or gross negligence.
12. Changes to these Terms
We may amend these Terms when the Service or the applicable law changes. The version in force is always published on this page with the date it was last updated.
For a material change we will give reasonable advance notice in the application. Continuing to use the Service after the effective date means you accept the amended version.
13. Governing law
These Terms are governed by Thai law, and disputes that cannot be settled are subject to the jurisdiction of the Thai courts. This does not affect your right to complain to a consumer protection authority or to the Personal Data Protection Committee.
14. Contact us
For questions about these Terms, or help with your account or a payment, contact vorapon1995@gmail.com. We aim to reply within 7 business days.